Answer every pet owner and book the visit
Frontesk answers calls, texts and website chats for your practice — books appointments and vaccinations, triages urgent cases, handles repeat-prescription requests and sends reminders for check-ups and boosters.
What it fixes
The phone rings constantly while the team is in consults — owners wait on hold or give up
Urgent cases and routine bookings hit the same busy line
Overdue vaccinations and check-ups are never chased
A typical conversation
Questions it answers out of the box
Can you see my pet today?
Tell me what's happening and I'll find the soonest appointment — we keep slots for urgent cases.
How much is a consultation?
The consultation fee is in our price list; any treatment is quoted by the vet at the visit.
When is my pet due a booster?
Tell me your pet's name and I'll ask the team to check their record, or I can book a vaccination now.
Can I get a repeat prescription?
I'll take the request and a vet or nurse will approve it — which medication is it?
Ready to never miss a customer?
14-day free trial. Setup takes minutes.